The annual Airline Quality Ratings ranks 13 national airlines according to their on-time performance, customer complaints, mishandled baggage and denied boardings.
Image may be NSFW.
Clik here to view.
No. 1: Virgin America
On-Time Arrivals: 0.799
Denied Boardings: 0.12/10,000
Mishandled Baggage: 0.84/1,000
Complaints: 1.66/100,000
Photo: 2016 Justin Sullivan/Getty Images
Image may be NSFW.
Clik here to view.
No. 2: Jet Blue
On-Time Arrivals: .760
Denied Boardings: 0.02/10,000
Mishandled Baggage: 1.81/1,000
Complaints: 0.86/100,000
Photo: AP Photo/Charles Krupa
Image may be NSFW.
Clik here to view.
No. 3: Delta
On-Time Arrivals: 0.859
Denied Boardings: 0.16/10,000
Mishandled Baggage: 2.08/1,000
Complaints: 0.74/100,000
Photo: AP Photo/State of Alaska Central Region Deparment/Jeff Doerning
Image may be NSFW.
Clik here to view.
No. 4: Hawaiian Airlines
On-Time Arrivals: 0.884
Denied Boardings: 0.03/10,000
Mishandled Baggage: 2.65/10,000
Complaints:1.06/100,000
Photo: PRNewsFoto/Hawaiian Airlines
Image may be NSFW.
Clik here to view.
No. 5: Alaska Airlines
On-Time Arrivals: 0.864
Denied Boardings: 0.33/10,000
Mishandled Baggage: 3.36/1,000
Complaints: 0.5/100,000
Image may be NSFW.
Clik here to view.
No. 6: Southwest Airlines
On-Time Arrivals: 0.797
Denied Boardings: 1.08/10,000
Mishandled Baggage: 3.31/1,000
Complaints: 0.52/100,000
Photo: AP Photo/Ted S. Warren
Image may be NSFW.
Clik here to view.
No. 7: SkyWest Airlines
On-Time Arrivals: 0.797
Denied Boardings: 1.78/10,000
Mishandled Baggage: 4.05/1,000
Complaints: 0.65/100,000
Photo: BLOOMBERG NEWS/Ian Waldie
Image may be NSFW.
Clik here to view.
No. 8: United Airlines
On-Time Arrivals: 0.782
Denied Boardings: 0.77/10,000
Mishandled Baggage: 3.21/1,000
Complaints: 2.85/100,000
Photo: 2015 Stephen Brashear/Getty Images
Image may be NSFW.
Clik here to view.
No. 9: ExpressJet
On-Time Arrivals: 0.779
Denied Boardings: 1.86/10,000
Mishandled Baggage: 5.06/1,000
Complaints: 0.62/100,000
Photo: Tim Boyle/Newsmakers
Image may be NSFW.
Clik here to view.
No. 10: American Airlines
On-Time Arrivals: 0.803
Denied Boardings: 0.77/10,000
Mishandled Baggage: 3.98/1,000
Complaints: 3.36/100,000
Photo: © 2015 Martin Leissl/Bloomberg Finance LP
Image may be NSFW.
Clik here to view.
No. 11: Frontier Airlines
On-Time Arrivals: 73.2%
Denied Boardings: 1.0/10,000
Mishandled Baggage: 3.08/1,000
Complaints: 7.86/100,000
Photo: 2014 Getty Images
Image may be NSFW.
Clik here to view.
No. 12: Envoy Air
On-Time Arrivals: 74.1%
Denied Boardings: 2.35/10,000
Mishandled Baggage: 9.02/1,000
Complaints: 1.59/100,000
Photo: © 2014 Bloomberg Finance LP
Image may be NSFW.
Clik here to view.
No. 13: Spirit Airlines
On-Time Arrivals: 69.0%
Denied Boardings: 0.31/10,000
Mishandled Baggage: 2.57/1,000
Complaints: 11.73/100,000
Photo: 2014 Getty Images
The post America’s Best Airlines 2016 appeared first on Aviation Gossip.